Please read these terms carefully before using our services
This page outlines the terms and conditions governing the use of this platform (Print Space®), through which we provide printed materials to businesses and individuals (aged 18 and above) within Kenya. Please read these terms and conditions carefully, as placing an order or making a payment for any service signifies your agreement to be bound by them.
Print Space® is a trademark owned by Fabulous Printers Limited ("We," "Us," "Our"). We are a registered company based in Nairobi, Kenya, with our offices located on Sotik Road in the Industrial Area.
By accessing and using our website (https://www.Print Space-ke.com), you consent to the use of your personal information strictly for the purpose of processing your order and delivering our services.
By placing an order through our website, you confirm that:
A contract between you ("the Client", "Buyer") and us is established once you successfully place an order on our website (https://www.Print Space-ke.com) by either making a payment or signing an agreement with us.
We create artwork designs for our clients, either before an order is placed (for approval) or after the order has been confirmed. It is your responsibility to carefully review and proof read the artwork to ensure all information is accurate before we proceed with production. Once you approve the design, we will not be held liable for any errors or omissions that may have been overlooked during the review.
Our responsibility is limited strictly to the quality of the final product — including material quality, print quality, and finishing (such as cutting, binding, lamination, branding, and glue work). The same terms apply to any artwork provided by the client or buyer.
All content and materials you submit for printing must be accurate, original, and comply with the laws of Kenya. Specifically:
The information you provide must be:
Content must not include or promote the following:
All orders placed with Print Space will be delivered to the address you provide at the time of ordering for a fee. Delivery timelines are as follows: 3 to 6 working days for small orders and up to 14 working days for larger orders. Once your order has been placed, you will receive a confirmation and updates from us via our email (info@Print Space-ke.com) or through our official phone numbers.
The materials we supply will meet the quality standards based on the approved artwork, whether provided by you ("the client"/"buyer") or created by us. Please note that slight color variations may occur during printing or branding. This is due to differences in how colors appear across various screens (computers, phones, etc.).
To help us match colors more accurately, we recommend providing Pantone color codes. We are not responsible for any color discrepancies in the final product if Pantone codes are not supplied.
However, if a mistake is made on our part, we will reprint the affected materials and deliver them to you at no extra cost. To ensure the best results, please provide complete details regarding your preferred colors, materials, and finishing specifications.
Once the materials (printed or non-printed) are delivered to you, they become your responsibility and are held at your own risk. Ownership of the products is transferred to you upon delivery.
Product prices listed on our website are subject to change over time. These adjustments may occur due to fluctuations in the cost of paper or branding materials in the market. If such costs increase, we may revise our prices to ensure we continue delivering high-quality products. Please note that price changes do not affect orders that have already been placed and are currently being processed.
All online payments are securely handled by our trusted third-party payment provider, PESAPAL. You can make payments using M-Pesa, debit/credit cards, or any other options available through PESAPAL - https://www.pesapal.com/
If the items you receive do not match your original order, you may return them to our shop. In such cases, we will reprint the materials and deliver the corrected order to you at no extra cost.
Your information is secure with us. At Print Space®, we only collect your contact details—such as your name, phone number, email, and delivery address—to process your order and coordinate delivery. Payment details are not stored on our website, as all transactions are securely handled by our trusted third-party provider, PESAPAL. For more information, please review PESAPAL Privacy Policy.
Updated on: 15th August 2025
Please note that we reserve the right to update the Terms of Sale for Print Space as well as our Privacy Policy, at any time, with or without prior notice. All changes will take effect immediately once published. By continuing to use our website after such updates, you agree to be bound by the revised terms.
Fabulous Printers Limited ("we," "our," or "us"), trading under the Print Space brand, is committed to protecting your personal information. This policy outlines how we collect and use your data.
We only gather the necessary information to fulfill your orders, including:
Please note that all payment transactions are securely processed by trusted third-party providers like PESAPAL. We do not store any payment information on our systems.
We use your information exclusively for:
We do not:
We securely retain order records (encrypted) for the following reasons:
As a customer, you are responsible for ensuring that:
This policy may be updated from time to time.
At Print Space, your satisfaction is our top priority. If you experience any issues with your printed products caused by our errors, we offer the following solutions:
We are committed to quality and will reprint your order free of charge if:
How to Request a Reprint:
Refunds will only be granted if:
Refund Process:
We do not accept returns or issue refunds for:
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